Grass Roots Farmers’ Cooperative is on a mission to transform the way meat is produced and consumed in the USA. As a cooperative of small-scale family farms, we use truly innovative practices from regenerative agriculture to blockchain technology to bring our products to health conscious consumers across the country.
Grass Roots Farmers’ Cooperative is a farmer-owned, ecommerce company that makes sourcing ethically raised, nutritious meat easy for consumers. We’re looking for an experienced customer service representative with a passion for delivering an amazing customer experience.
What You’ll Do:
Reporting to the Customer Service Supervisor, you will be responsible for ensuring that our ecommerce customers aren’t just satisfied, they are thrilled with Grass Roots. You’ll collaborate with other CSRs to execute the customer service strategy and will represent the Grass Roots brand with energy, enthusiasm, and attention to detail—keeping the customer experience at the forefront at all times. This is a remote position.
Specifically you will be responsible for: